SERVICES FOR
RETAILERS
CBL | Retailer & Business Book Supply
CBL Distribution can offer retailers & businesses a variety of solutions to meet their needs, which include:
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Full sales support with a dedicated account manager
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A bespoke range to suit your customer's needs
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Core stock management
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Various ordering methods
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Delivery to either a single warehouse, store or multiple destinations
Key accounts management
CBL distribution has a dedicated team dealing with our key accounts so we always maintain a full understanding of its customer's needs.
Key account services include:
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Regular customer meetings
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Personal visits and meetings where appropriate
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Delivery & order processing prioritisation
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Delivery scheduling
CBL's export team has specialist knowledge in all aspects of exportation of shipments. Specific customs requirements, freight forwarder procedures and documents can all be adjusted to requirement dependent upon customer location.
Export retail orders
Ordering methods
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EDI
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Email
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FTP
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Teleordering
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Telephone
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Tradacoms
Consumer direct fulfilment
CBL is able to offer internet retailers consumer direct fulfilment on the full range of products distributed by CBL. To find out more about our consumer-direct fulfilment services please click here.
Our sales team
The CBL sales team consists of a core group of in-house sales representatives, all of whom are dynamic, experienced industry professionals.
We have established relationships with buyers at all the major book accounts and we keep those relationships personal and responsive.
Our sales team presents both front and backlist books to all major retail, wholesale and internet accounts both in the United Kingdom and Europe through face-to-face meetings, telesales and direct mail campaigns.
Key contacts
Alex Robertson
Business Development Director
Pippa Simpson
National Account Manager
Contact us today
CBL Distribution Ltd
CBL Suite
Cambrai Court
1229 Stratford Road
Hall Green
Birmingham
B28 9AA
sales@cbldistributionltd.co.uk
Tel +44 [0] 121 608 3950
Fax +44 [0] 121 608 3958
Customer Support Opening Hours:
Monday - Friday 8:30am - 5:30pm.